Quality.

Albert Smith Group designs, develop, manufacture, install and service commercial signage. 

The quality and reliability of the company's products and services are the concern and responsibility of every person in our organisation.

Quality assurance encompasses every aspect of our business, each process in each department, from administration through to installation. In-built quality starts with research and development and continues right through design, project management, production, installation and maintenance; every section has quality related responsibilities. Each work centre is responsible for manufacturing and providing the scheduled quality, in the required time in accordance with the planned estimate and also at the required quality level. Consequently a 'Do it right the first time' approach is the key to quality, cost reduction, productivity and customer satisfaction.

To help achieve this objective, quality problems arising in various areas are to be identified and solved with speed, technical efficiency, and economy. The methods employed are kept continually under review and techniques improved whenever and wherever necessary.

'Quality Assurance' means exactly what it implies: assurance that quality is satisfactory when compared with the reference standard or specification by using testing, sampling or other accredited methods. The company requires such assurance before goods can be supplied to our customer. The above broad principles are basic to this company for the assurance of product and service quality.